AR MANAGEMENT
Accounts receivable that gets worked, not just watched.
Aging claims don't resolve themselves. We follow up on outstanding accounts on a disciplined schedule, prioritized by age and dollar value, so revenue doesn't stall in a queue.
WHAT'S INCLUDED
A complete, hands-on service — not a checklist.
Aging-bucket prioritization
Accounts are worked by age and dollar value, with the oldest and highest-value claims prioritized.
Payer follow-up
Outstanding claims are actively followed up with payers rather than left to age passively.
Root-cause resolution
Stalled claims are investigated to determine whether the issue is a denial, a processing delay, or missing information.
AR reporting
Regular reporting on days in AR, aging distribution and recovery progress.
Backlog cleanup
Existing backlogs of unpaid claims are triaged and worked alongside current AR.
Patient balance follow-up
Where appropriate, outstanding patient balances are followed up with clear, professional communication.
OUR PROCESS
How we run this service day to day.
Aging review
Outstanding claims are reviewed and sorted into aging buckets by day and dollar value.
Prioritization
Oldest and highest-value claims are prioritized for immediate follow-up.
Payer follow-up
Claims are actively followed up with payers by phone or payer portal, not left to sit.
Issue resolution
Whatever is stalling payment — a missing document, a processing delay, a denial — is identified and resolved.
Reporting
Progress against the AR backlog is reported back on a regular schedule.
WHY IT MATTERS
What this means for your practice.
- ✓Fewer claims that quietly age past 90 or 120 days.
- ✓Faster resolution of stalled or forgotten claims.
- ✓Clear visibility into how much revenue is outstanding, and why.
- ✓A disciplined process for tackling existing backlogs.
RELATED SERVICES
This service works closely with:
COMMON QUESTIONS
Accounts Receivable (AR) Management Services — FAQ
Yes — backlog cleanup is one of the most common reasons practices bring us in. We triage the backlog by age and payer, then work it alongside current claims.
Aging accounts are reviewed and worked on a regular, disciplined schedule rather than periodically — the exact cadence is confirmed during onboarding based on your claim volume.
We can follow up on outstanding patient balances with clear, professional communication; formal collections placement is typically handled separately and we can advise on that process.
Ready to put this to work for your practice?
Tell us about your practice and we'll show you where revenue is slipping through the cracks.