VIRTUAL MEDICAL ASSISTANT
Virtual Medical Assistant Services
Administrative work takes time away from patient care. A virtual medical assistant (VMA) works remotely as an extension of your front and back office, handling routine tasks so your clinical and front-desk teams can focus on patients. AviRex RCM provides trained virtual medical assistants who work inside your systems and processes.
WHAT A VMA CAN HANDLE
Tasks a virtual medical assistant can handle
Appointment scheduling, reminders and rescheduling
Insurance and eligibility checks
Prior authorization and referral coordination
Medical records requests and document management
Patient outreach and follow-up calls
Data entry and chart preparation
Inbox and task management
HOW IT WORKS
How it works
Define tasks
We agree on responsibilities, hours and workflows.
Set up access
Your assistant gets role-based access to the systems they need.
Train
Your assistant follows your procedures and templates.
Review
You get regular check-ins and quality feedback.
PRIVACY AND SECURITY
Privacy and security
Our assistants handle patient information under HIPAA-conscious procedures with role-based access.
WHY PRACTICES CHOOSE AVIREX RCM
Why practices choose AviRex RCM
- ✓Billing-aware. Our VMAs understand how front-office tasks affect claims.
- ✓Consistent, with backup coverage when someone is out.
RELATED SERVICES
This service works closely with:
RELATED SPECIALTIES
We also support practices in:
COMMON QUESTIONS
Virtual Medical Assistant Services — FAQ
A virtual medical assistant is a trained administrative professional who works remotely to support your practice with scheduling, records, authorizations and other non-clinical tasks.
No. Virtual assistants handle administrative tasks and do not provide clinical care or advice.
Free up your team's time.
Talk to us about adding a virtual medical assistant.